Privacy Policy
Superior One Services Pty Limited ACN 645066799 trading as Superior One Services (Superior One) maintains a policy of strict confidence concerning your personal information. Our privacy policy has been developed in accordance with the Privacy Act 1988 (Cth) (Privacy Act), the Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act), and the Health Records and Information Privacy Act 2002 (NSW) (HRIP Act). The policy applies to the business of Superior One and any of its related entities.
Collecting Personal Information
All information collected is for the purpose of providing cleaning and security services to you. Generally, we will obtain personal information directly from you. This will include contact details and may include sensitive information such as professional or trade associations and health information. If we obtain information about you without your knowledge and the law requires your express consent to obtain it, then you will be contacted by us. We may also collect information from you if you subscribe to any of our regular mail-outs.
Use and Disclosure of Information
The personal information we obtain helps provide an efficient service to you. In the course of providing services, we may disclose your personal information to third parties (such as property managers).
Access
If access to the information we may have concerning you is required, you may request to see what it is and if it is up to date. This will be subject to any exemptions allowed under the Privacy Act, PPIP Act, and HRIP Act. If we refuse to allow access to your personal information, you will be informed and given details of what exemptions under these Acts prevent its acquisition. Please note, a request for access will most probably incur a reasonable fee in providing such a service.
Accuracy
All reasonable steps are taken to ensure our information is accurate, complete, and up-to-date. If any information we have is inaccurate, please contact us immediately and we will take all reasonable steps to correct it.
Security
All information is kept in a secure environment. Electronic security includes the use of firewalls and password access to designated personnel. This is to ensure personal information is not accessed by unauthorized personnel, lost, or misused.
Contacts
If you wish to access your personal information, have a complaint as you believe your privacy has been breached, or wish to update your details, please contact our Privacy Officer.
Privacy Officer
Superior One Services
Address: 9 Nectarine Crescent Cobbitty NSW 2570
PO-BOX1088 Narellan 2567
Telephone: 1300 1 (SUPERIOR) 78737467
E-mail: [email protected]