Cleaning Division: ISO 9001 · 14001 · 45001

Security Services.
For Your People & Property.

On-site guarding, mobile patrols, alarm response and CCTV monitoring in one security plan built around your site, with every patrol and incident reported live in our app.

Security Services
Security Services

A security plan that suits your site.

Bring on-site guarding, CCTV monitoring and mobile patrols together in a security plan that suits your facility. From daily access management to after-hours checks, we tailor coverage, duties and reporting to your operating hours and priorities.

Superior One Services holds NSW Master Security Licence No. 000106100. Our licensed officers work to agreed site instructions, with incidents escalated to site management and emergency services when required.

Security officer on duty
Guarding

On-site security, done properly.

A visible, licensed presence on site to protect your people, check who comes and goes, and respond when something isn't right. Our officers wear body-worn cameras and stab-resistant vests, so they're protected, and so is your business.

Static Security Guards

A visible on-site security presence to oversee entrances, patrol designated areas, assist staff and visitors, and respond to concerns in line with site instructions.

Concierge & Reception Security

Front-of-house support combining a welcoming presence with visitor assistance, delivery coordination and observation of building access.

Access Control & Visitor Management

Entry and exit oversight, visitor sign-in, contractor access checks and access records to help keep restricted areas secure.

Retail Security & Loss Prevention

Visible guarding and observation for shops and shopping centres, supporting staff, customer safety and the reporting of suspected theft or disruptive behaviour.

Event & Venue Security

Entry checks, queue management and a visible security presence for events and venues, with staffing and duties agreed to suit the event.

Security officer on patrol
Patrols & Response

Eyes on your site, day and night.

Regular patrols, alarm attendance and lock-up checks that keep your site covered after hours, without a full-time guard.

Mobile Security Patrols

Scheduled vehicle and foot patrols covering buildings, perimeters, car parks and other agreed areas to help deter unauthorised activity and identify security concerns.

Alarm Response & Keyholding

Alarm attendance and site checks, with keyholding arrangements and notification of nominated contacts under an agreed response plan.

Opening, Closing & Lock-Up Checks

Scheduled checks of doors, gates and designated areas, with opening or lock-up routines completed against an agreed site checklist.

Construction & Vacant Property Security

Guarding and patrol checks for building sites, compounds and unoccupied premises to help deter trespass, vandalism and theft.

Officer watching CCTV monitors
Monitoring

Your cameras, watched.

Your existing cameras watched by trained officers, with suspicious activity recorded and escalated straight away.

CCTV Monitoring

Observation of existing camera systems to identify suspicious activity, record observations and escalate concerns to nominated contacts under agreed monitoring arrangements.

Safety & Wellbeing

Officers equipped, supported and accountable.

Every officer is licensed, equipped and backed by the same safety system that runs our ISO 45001-certified cleaning division, with every patrol, incident and report recorded live in Superior One Connect.

Body-worn cameras

Our officers wear body-worn cameras on shift. Footage protects your customers, your staff and ours, deters trouble before it starts, and gives clear evidence when something happens.

Stab-resistant vests

Officers are issued stab-resistant vests for indoor and outdoor posts, so they can step in with confidence when your people need them to.

Reported within 24 hours

Injuries, public liability incidents, spills and vehicle or equipment damage each have their own form in our app, lodged within 24 hours with time-stamped photos, witnesses and what was done on the spot.

Investigated and closed out

Every incident is assigned to an investigator within 24 hours, the root cause and corrective actions recorded, notifiable incidents reported to SafeWork, and the file signed off within 7 days. Clients and insurers get a complete record.

Safety alerts & toolbox talks

One-page safety alerts and toolbox talks go to every relevant team member in the app, who reads and signs them. We can show you exactly who has been briefed on what, and when.

Wellbeing support

Free, confidential counselling for our people and their families, national helplines a tap away, and an anonymous weekly check-in so we hear about problems early. Looked-after people do better work.

Licensed, every shift

NSW Master Security Licence 000106100. The app checks each officer's licence is on file and current before a shift can start, and post orders are acknowledged every shift.

Real-Time Reporting

Every patrol and incident, live in Superior One Connect.

No waiting days for a report by email. Our officers use our own app on every shift, and you see what happened as it happens in your client portal.

How Connect works
  • Sign on, sign offOfficers start and end each shift at your site, so you can see who is on duty and when.
  • Proof of every patrolPatrol checkpoints are scanned by QR code or NFC tag, showing each area was checked and at what time.
  • Time-stamped photosPhotos are stamped with your site's local date and time, taken from our server, not the phone.
  • Urgent incidents, instantlyUrgent incidents go straight to your client portal with photos, and your contacts get an email alert. Other reports are checked by our office first.
  • Licence checked every shiftThe app checks an officer's security licence is on file and current before the shift can start.
  • Your records, any timePatrol logs, incident reports and photos are kept in your portal, ready whenever you need them.
How It Works

Getting started is easy.

1

Free quote

Tell us about your site and we'll come back to you quickly with a clear, no-obligation quote.

2

Site walk

We walk the site with you to understand access, hours, risks and what matters most.

3

Your scope

We write a scope and schedule for your site, with safety documents and site induction.

4

We start

Your crew starts on time, with every visit recorded with photos in Superior One Connect.

Who It's For

Sites we look after.

  • Offices and corporate buildings
  • Shopping centres and retail
  • Construction sites and vacant properties
  • Events, venues and strata buildings
Common Questions

Good to know.

Are your officers licensed?

Yes. Superior One Services holds NSW Master Security Licence No. 000106100, and the app checks each officer's licence is current before a shift can start.

How do we see what happened on a shift?

Patrols, checks and incidents are logged live in your client portal in Superior One Connect, with time-stamped photos.

Can you combine guarding, patrols and CCTV?

Yes. We build one security plan around your site, hours and priorities.

Need security for your site?

Tell us about your site and we'll put together a tailored proposal. No obligation.

Get a Free Quote
Call 1300 178 737Get a Quote