Terms of Use

1. Acceptance of Terms

By accessing or using the Superior One Services™ website located at superioroneservices.com.au (the "Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use this Website.

These Terms apply to all visitors, users, and others who access the Website.

2. About This Website

This Website is owned and operated by Superior One Services™, an Australian-based commercial cleaning, security, grounds keeping, hygiene, and maintenance services company (ABN 76 645 066 799), with a mailing address of PO Box 1088, Narellan NSW 2567.

3. Permitted Use

You may use this Website for lawful purposes only. You must not:

• Use the Website in any way that breaches any applicable Australian or international law or regulation
• Use the Website to transmit unsolicited commercial communications (spam)
• Attempt to gain unauthorised access to any part of the Website or its related systems
• Transmit any malicious code, viruses, or other harmful material
• Reproduce, duplicate, copy, or re-sell any part of the Website in contravention of these Terms
• Engage in conduct that interferes with or disrupts the Website or the servers hosting it

4. Intellectual Property

All content on this Website — including text, graphics, logos, images, icons, and software — is the property of Superior One Services™ or its content suppliers and is protected by Australian copyright law and international copyright treaties.

You may view, download, and print pages from the Website for your own personal, non-commercial use only. You must not reproduce, adapt, distribute, publicly display, or create derivative works from any content on this Website without our prior written consent.

The Superior One Services™ name, logo, and associated marks are trademarks of Superior One Services™. Nothing in these Terms grants you any right to use our trademarks.

5. Accuracy of Information

We endeavour to ensure that information on this Website is accurate and up to date. However, we make no warranty or representation as to the accuracy, completeness, reliability, or currency of any information on this Website.

The content on this Website is provided for general information purposes only and does not constitute professional advice. You should seek independent professional advice before acting on any information provided on this Website.

6. Limitation of Liability

To the maximum extent permitted by law (including the Australian Consumer Law), Superior One Services™ excludes all liability for any loss or damage (including indirect, special, or consequential loss) arising from:

• Your use of, or inability to use, this Website
• Any reliance you place on information provided on this Website
• Unauthorised access to or alteration of your data
• Any interruption, suspension, or termination of the Website

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.

7. Third-Party Links

This Website may contain links to third-party websites for your convenience. We do not endorse or have any control over those websites and are not responsible for their content, privacy practices, or availability. Accessing third-party websites is at your own risk.

8. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect and use your personal information in accordance with the Privacy Act 1988 (Cth).

9. Our Services

Any engagement of our services (commercial cleaning, security, grounds keeping, hygiene, or general maintenance) is subject to a separate service agreement between you and Superior One Services™. These Terms of Use govern your use of this Website only and do not create any contractual obligation on Superior One Services™ to provide services.

Quotes and pricing estimates provided through this Website are indicative only and do not constitute a binding offer unless confirmed in writing by Superior One Services™.

10. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for any unconsumed portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales for any disputes arising out of or in connection with these Terms or your use of this Website.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Contact Us

If you have any questions about these Terms of Use, please contact us: